Problems with Scraping NAT/Security Metrics

[m4us1ne]

I am Scraping Metrixs from an srx345 cluster running 23.4R2-S5.5 and v0.14.3 on the exporter side.
when scraping Nat or Security Metrics, im getting error messages

time="2025-08-04T12:31:22Z" level=error msg="NAT: XML syntax error on line 3: unexpected EOF"
time="2025-08-04T12:31:27Z" level=error msg="Security: strconv.ParseInt: parsing \"N/A\": invalid syntax"

my relevant config:

system {
    root-authentication {
        encrypted-password XXXXXXXXXXXXXXXXX
    }
    login {
        user exporter {
            uid 2002;
            class operator;
            authentication {
                ssh-xxxxxxxxxxxxxxxxxxxxxxxxx
            }
        }

    services {
        netconf {
            ssh;
            rfc-compliant;
        }

other metrics (environment/interfaces) scrape fine.
am i missing something obvious or is there a problem in the exporter

[WildOne69]

Im also having the same issue with our SRX345's Not in cluster and having the same errors with NAT.

im running Junos_exporter Version: 0.15.1 scraping our Multiple SRX345's running JUNOS 21.4R3-S3.4

[bjornskovlund]

This module was originally developed for the MS-MPC services on classic MX. It was never tested on SRX.

Can you provide the output from the following commands on your SRXs please?

show services nat statistics | display xml
show services nat pool detail | display xml
show services service-sets cpu-usage | display xml

[m4us1ne]

i have no longer access to these srx's, , but i am in contact with an old colleagues to test it.

[WildOne69]

on our SRX's running

Model: srx345
Junos: 21.4R3-S3.4
JUNOS Software Release [21.4R3-S3.4]

and

Model: srx345
Junos: 22.4R3-S2.11
JUNOS Software Release [22.4R3-S2.11]

show services nat statistics
^
syntax error, expecting .

show services nat ?
No valid completions

show services service-sets cpu-usage
^
syntax error, expecting .