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Docs: Add JIT provisioning context to SSO first_name/last_name requirement #3336

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Docs: Add JIT provisioning context to SSO first_name/last_name requirement #3336

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Update callout to explicitly reference first_name and last_name attri…
ably-sync-bot Apr 14, 2026
27c3cac
Eliminate duplicate SSO provisioning note
mclark-ably Apr 20, 2026
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4 changes: 4 additions & 0 deletions src/pages/docs/platform/account/sso.mdx
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Expand Up @@ -16,6 +16,10 @@ Any SAML-compatible identity provider can be used to enable SSO.

The following instructions are examples of configuring SSO with [Okta](#okta) and [Google Workspace](#google).

<Aside data-type='note'>
When a user signs in via SSO for the first time, Ably uses just-in-time (JIT) provisioning to automatically create their account. The `first_name` and `last_name` attributes are used to set the user's display name. If they are missing or empty, provisioning will fail and the user won't be able to sign in. This does not apply if you are using SCIM to provision users.
</Aside>

### Okta <a id="okta"/>

To enable SSO using [Okta](https://www.okta.com/) as the identity provider, configure the following properties in your Ably account dashboard and your Okta account:
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