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ServiceNow / eva Public

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Fork 19
Star 149

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Evaluate timeout records#135

Open

katstankiewicz wants to merge 4 commits into

mainServiceNow/eva:mainfrom

evaluate-timeout-recordsServiceNow/eva:evaluate-timeout-recordsCopy head branch name to clipboard

Conversation Commits4 (4)Checks Files changed

Open

Evaluate timeout records#135
katstankiewicz wants to merge 4 commits into
mainfrom
evaluate-timeout-records

Commits

Commits on Jun 4, 2026

add configurable setting to evaluate records that timed out
katstankiewicz
committed
add ConversationTimeoutMetric to show the rate that conversations finished in time
katstankiewicz
committed
update conversation end reason if there was an inactivity timeout
katstankiewicz
committed
update default for conversation timeout
katstankiewicz
committed

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