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9 changes: 4 additions & 5 deletions src/_posts/platform/billing/2000-01-01-profile.md
Original file line number Diff line number Diff line change
@@ -1,17 +1,16 @@
---
title: Billing Profile
nav: Billing Profile
modified_at: 2025-07-02 12:00:00
modified_at: 2026-07-17 00:00:00
index: 1
---


In order to provision larger than free tiers resources, or when the [free
trial][free-trial] period is over, each [Scalingo account][account] must have a
**billing profile**.
Each [Scalingo account][account] must have a **billing profile** to start the
[free trial][free-trial] and use Scalingo resources.

This profile stores all the information we need to be able to generate invoices
for the services you consume. It also allows you to chose and configure at
for the services you consume. It also allows you to choose and configure at
least one payment method.


Expand Down
46 changes: 17 additions & 29 deletions src/_posts/platform/getting-started/2000-01-01-free-trial.md
Original file line number Diff line number Diff line change
@@ -1,6 +1,6 @@
---
title: Free Trial
modified_at: 2025-12-08 00:00:00
modified_at: 2026-07-17 00:00:00
tags: billing free trial
index: 20
---
Expand All @@ -10,8 +10,9 @@ index: 20
When you create an account on [Scalingo](https://scalingo.com), you are given a
free trial period to test the platform.

As long as you don't want to go out of the limit of the free trial, you don't
have to give us your billing details nor payment methods.
To start the free trial, you must first configure your [billing profile][billing-profile]
and add a valid [payment method][payment-methods]. You are not charged while the free
trial is active.

### What can I do under the free trial?

Expand All @@ -31,43 +32,30 @@ For each of the eligible database engines listed below, you can provision **1 da
You would like to test another engine or another plan? Contact us on the chat.


### How to break out of the free trial?
### How to leave the free trial early?

You may want to leave the free trial period earlier to start using the platform to
its full potential. To do so, you need to enter a payment method on the
[web dashboard](https://dashboard.scalingo.com/billing). Once done, you can forcefully
leave the trial period by clicking the `Stop free trial` button. Your billing now
starts and limits are gone.
its full potential. To do so, open the
[web dashboard](https://dashboard.scalingo.com/billing) and click the
`Stop free trial` button. Your billing starts and the free trial limits are
removed.

### What happens at the end of the free trial?

3 days and 1 days before the end of the free trial, you will receive an email
3 days and 1 day before the end of the free trial, you will receive an email
to notify you of the remaining days under the free trial.

**If you don't enter your payment details at the end of the free trial, your
application will be automatically downscaled to 0 container and its addons will
be paused.**

Moreover, a set of restrictions will be applied automatically on **your**
application. Consequently, you won't be able to:
- create a new application;
- scale your application;
- create, update or resume your addons;
- launch new deployments;
- run a one-off from your application;
- run scheduled tasks (cron jobs).

These restrictions don't apply on applications for which you are a collaborator
as long as these applications are owned by a paying customer.

As soon as you enter payment details, the restrictions will be lifted, you
will be able to scale your application back up and resume its addons. These
operations must be done **manually**.
At the end of the free trial, the resources you created keep running and your
billing starts automatically with the payment method configured on your account.

{% warning %}
After a period of thirty (30) days, if no order is made by the client owning the apps, the resources will be deleted from the platform.
If you don't want to be charged after the free trial, you must delete your
applications, databases, and add-ons before the trial ends. Scalingo does not
automatically remove these resources at the end of the free trial.
{% endwarning %}

[billing-profile]: {% post_url platform/billing/2000-01-01-profile %}
[payment-methods]: {% post_url platform/billing/2000-01-01-payment-methods %}
[postgresql-link]: {% post_url databases/postgresql/about/2000-01-01-overview %}
[mysql-link]: {% post_url databases/mysql/about/2000-01-01-overview %}
[redis-link]: {% post_url databases/redis/2000-01-01-start %}
Original file line number Diff line number Diff line change
@@ -1,7 +1,7 @@
---
title: Creating a Scalingo Account
nav: Creating a Scalingo Account
modified_at: 2025-07-02 12:00:00
modified_at: 2026-07-17 00:00:00
index: 10
---

Expand All @@ -24,8 +24,10 @@ There are two ways to create your Scalingo account:
1. Open the [sign up][sign-up] page
2. Either select **Professional** or **Personal**, depending on your situation
3. Enter the e-mail address you want to use for your Scalingo account
4. Chose a **strong** password
4. Choose a **strong** password
5. Validate by clicking the **Sign up with email** button
6. Fill your [billing profile][billing-profile] and add a
[payment method][payment-methods] to start your free trial


## Using GitHub SSO
Expand All @@ -36,6 +38,8 @@ There are two ways to create your Scalingo account:
specific personal information associated with your GitHub account. This
allows us to check your identity and get your e-mail address (the one
associated with your GitHub account)
4. Fill your [billing profile][billing-profile] and add a
[payment method][payment-methods] to start your free trial

{% note %}
Using this method unlocks deeper integration between GitHub and Scalingo.
Expand All @@ -47,3 +51,5 @@ about these features.
[sign-up]: https://auth.scalingo.com/users/sign_up

[scm]: {% post_url platform/app/2000-01-01-scm-integration %}
[billing-profile]: {% post_url platform/billing/2000-01-01-profile %}
[payment-methods]: {% post_url platform/billing/2000-01-01-payment-methods %}