diff --git a/account/billing.mdx b/account/billing.mdx index dafacc3..8283077 100644 --- a/account/billing.mdx +++ b/account/billing.mdx @@ -1,47 +1,53 @@ --- title: Billing -description: Learn how Trophy tracks usage according to the number of users that use your product. -"og:description": Learn how Trophy tracks usage according to the number of users that use your product. +description: Learn how Trophy only charges for the number of users that use your product. +"og:description": Learn how Trophy only charges for to the number of users that use your product. icon: gauge --- ## Usage-based Billing -Trophy follows a monthly usage-based pricing model where customers only pay for the _units_ of usage they consume. For Trophy a _unit_ of usage corresponds to a single **Monthly Active User (MAU)**. +Trophy follows a usage-based pricing model where customers only pay for the units of usage they consume. For Trophy, a unit of usage corresponds to a single [Monthly Active User](##monthly-active-users-maus) (MAU). ## Monthly Active Users (MAUs) -Trophy defines an MAU as a single user that is involved in at least one API call in a given month. You'll be charged a flat rate per MAU, that diminishes the more MAUs you have. Here's full details of the model: - -| MAUs | Cost per MAU ($) | -| ------------- | ---------------- | -| < 1,000 | - | -| 1,000 - 5,000 | 0.02 | -| 5,000+ | 0.01 | +Trophy defines an MAU as a single user that is involved in at least one API call in a given month. Bear in mind **you never pay for churned users**. If a user signs up to your - product in a given month, but doesn't use it again in subsequent months, you - only pay for that user in the first month, and never again. + product in a given month but doesn't return, you only pay for that user once + and never again. + + +## Free tier + +All customers start on the free tier. This allows dev teams to build and test implementations for up to **100 MAUs** without accurring any usage charges. + + + If you exceed the free plan, don't panic! Nothing will stop working, we'll + just reach out to you with a friendly reminder to add a payment method. -You can estimate your monthly cost based on your current MAUs using our [calculator](https://www.trophy.so/pricing), but here are some common examples: +## Estimating Costs -| MAUs | Cost ($) | -| ------- | -------- | -| 1,000 | 49 | -| 5,000 | 129 | -| 10,000 | 179 | -| 50,000 | 579 | -| 100,000 | 1079 | +You'll be charged a flat rate of `$49` + `$0.015` / MAU (USD) above the [Free Tier](#free-tier). You can estimate your monthly charges using our [calculator](https://www.trophy.so/pricing), but here are some common examples: + +| MAUs | Cost (USD) | +| --------- | ---------- | +| `100` | `0` | +| `1,000` | `62.5` | +| `5,000` | `122.5` | +| `10,000` | `197.5` | +| `50,000` | `797.5` | +| `100,000` | `1,547.5` | ## Custom Contracts -If you have more than 50,000 MAUs and would like to discuss custom contracts to suit your business needs then please [get in touch](mailto:hello@trophy.so) and we'll be happy to help. +If you have more than **100,000 MAUs** and would like to discuss custom contracts to suit your business needs then please [get in touch](mailto:hello@trophy.so) and we'll be happy to help. ## Viewing Your Usage -You can view your usgae within the current month in the [Trophy dashboard](https://app.trophy.so). +You can view your usage for the current billing period in the [Trophy dashboard](https://app.trophy.so) and view all past invoices on the [Billing](#billing) page. -Plus, head into the [billing portal](https://app.trophy.so/billing) to view your previous invoices and manage payment details. - ## Frequently Asked Questions - We equalize billing over the month and charge all customers on the 1st of - the month in arreas. + We charge all customers on the 1st of the month in arreas.