Title:
Swap Funds Not Received on Trust Wallet
Description:
I made a swap last 24hrs ago and I have not received my money back on trust wallet
Summary:
Verify the swap transaction on-chain, confirm status, and update customer on resolution or refund process.
Info
Internal ID: 6a2148e5b9aa329afabe4f81
Type: 🚨 BUG
🌍 Open ticket in Gleap
Metadata
browserName: Chrome(148.0.7778.179)
userAgent: Mozilla/5.0 (Linux; Android 15; M-KOPA X20 Build/AP3A.240905.015.A2; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/148.0.7778.179 Mobile Safari/537.36
browser: Chrome
systemName: Android
sessionDuration: 101
devicePixelRatio: 1.75
screenWidth: 412
screenHeight: 922
innerWidth: 411
innerHeight: 721
currentUrl: https://docs.near.org/communities#what-is-the-expectation-for-a-support-resolution
language: en-GB
mobile: true
sdkVersion: 16.0.8
sdkType: javascript
environment: prod
Title:
Swap Funds Not Received on Trust Wallet
Description:
I made a swap last 24hrs ago and I have not received my money back on trust wallet
Summary:
Verify the swap transaction on-chain, confirm status, and update customer on resolution or refund process.
Info
Internal ID: 6a2148e5b9aa329afabe4f81
Type: 🚨 BUG
🌍 Open ticket in Gleap
Metadata
browserName: Chrome(148.0.7778.179)
userAgent: Mozilla/5.0 (Linux; Android 15; M-KOPA X20 Build/AP3A.240905.015.A2; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/148.0.7778.179 Mobile Safari/537.36
browser: Chrome
systemName: Android
sessionDuration: 101
devicePixelRatio: 1.75
screenWidth: 412
screenHeight: 922
innerWidth: 411
innerHeight: 721
currentUrl: https://docs.near.org/communities#what-is-the-expectation-for-a-support-resolution
language: en-GB
mobile: true
sdkVersion: 16.0.8
sdkType: javascript
environment: prod