diff --git a/source/integrations-guide/incoming-webhooks.rst b/source/integrations-guide/incoming-webhooks.rst index a201342dec7..456e137344c 100644 --- a/source/integrations-guide/incoming-webhooks.rst +++ b/source/integrations-guide/incoming-webhooks.rst @@ -226,10 +226,10 @@ Transform basic message posts into rich, interactive notifications by including - `Message Attachments `_: Present rich, structured summaries such as status, priority, fields, links, or images for faster triage and comprehension. (Slack‑compatible schema.) - `Interactive Messages `_: Make notifications actionable with buttons or menus such as Acknowledge, Assign, or Escalate that enable an immediate user response without switching tools or context. -- `Interactive Dialogs `_: Guide users to successful outcomes when interactions need structured input or confirmation (for example, “Acknowledge with note” or “Assign to user”). Improve data quality with required fields, minimum/maximum input lengths, server‑driven user/channel pickers, validated defaults, inline field errors, placeholders, and help text that help users enter the right data the first time. +- `Interactive Dialogs `_: Guide users to successful outcomes when interactions need structured input or confirmation (for example, "Acknowledge with note" or "Assign to user"). Improve data quality with required fields, minimum/maximum input lengths, server-driven user/channel pickers, validated defaults, inline field errors, placeholders, and help text that help users enter the right data the first time. From v11.6.0, ``DateTime`` fields support two additional options: a configurable display timezone using an IANA timezone name (such as ``America/New_York``), which labels the picker with the configured timezone, and optional manual time entry so users can type exact times instead of selecting from preset dropdown intervals. - `Message Priority `_: Set ``priority`` to elevate critical posts and optionally request acknowledgements or persistent notifications. .. tip:: - Need a dedicated identity, permissions scoping, or need to post outside of webhook/command flows? Use a `bot account `_ if you need a more permanent solution than using overrides for simple branding. - - If your system later needs to call Mattermost APIs (e.g., post follow-ups, open dialogs), authenticate with a bot user `personal access token `_. We recommend avoiding human/System Admin personal access tokens for automations and rotating and storing tokens securely. \ No newline at end of file + - If your system later needs to call Mattermost APIs (e.g., post follow-ups, open dialogs), authenticate with a bot user `personal access token `_. We recommend avoiding human/System Admin personal access tokens for automations and rotating and storing tokens securely.